No shipping cost within Czech Republic for order value > 5.000 CZK.
No shipping cost to Slovakia for order value > 350 EUR.
Below this value, the shipping cost will be determined depending on the packaging size/amount/weight. Prices are excl. VAT:
Czech Republic - GLS parcel service
| Per Parcel |
0 - 3 kg |
140 CZK |
| Per Parcel |
4 - 10 kg |
170 CZK
|
| Per Parcel |
11 - 20 kg |
210 CZK
|
| Per Parcel |
21 - 31,5 kg |
270 CZK |
Slovakia - GLS parcel service*
| Per Parcel |
0 - 3 kg |
200 CZK |
| Per Parcel |
4 - 10 kg |
220 CZK
|
| Per Parcel |
11 - 20 kg |
330 CZK
|
| Per Parcel |
21 - 31,5 kg |
440 CZK |
* Prices are quoted in CZK and will be converted to EUR as per current EUR x CZK currency exchange rate.
Delivery by GLS takes place Monday - Friday.
We strive to pack as many small boxes as possible into one shipping bundle in order to optimize the shipping cost.
For some items of high weight/size (cosmetic bottles, jerry can goods... ), it is unfortunately not possible to combine individual boxes.
Delivery by spedition company FOFR takes place Monday - Friday.
Pallets are delivered "free curbside". Other options available on request.
Euro pallets must be exchanged/returned. (Unreturned pallets will be charged).
Unless agreed otherwise, we reserve the right to ship out orders consisting of multiple items as a complete shipment. In case of explicitly requested partial deliveries, any subsequent deliveries will be subject to shipping costs, regardless of the original "no shipping cost" limit.
Acceptance of goods:
Please note that any external damage to the packaging must be reported to the carrier and recorded in the consignment note immediately upon receipt of the shipment.
Any hidden damage must be reported in writing within 5 days (from receipt of goods).
Return of goods:
Please consult us in advance for all returns. Unpaid shipments will not be accepted and will be returned to you for a fee.
After delivery and inspection of the returned goods, we will credit the appropriate amount back to your account.
In case of cancellation of an already shipped order by the customer without a legal right to terminate the purchase contract, we are entitled to a reasonable compensation. This amounts to 15% of the purchase price, but at least 350 CZK, plus packaging and shipping costs.